Quick Fix for CID Test Failure

We show how to change the expected “anonymous” caller id string in the config file, instead of by modifying the call script.

Click here to read this article…

Tunable Call Delays on the Rimay Call Generator

A tricky aspect of having call testing work on different switches: different delays and timeouts are required throughout the script library.

Click here to read this article…

How to Write Test Scripts for Speed Dial 8

Speed dial 8 is a call feature that allows a subscriber to dial a number using a reduced number of dialed digits. Speed dial is generally a digit between 2 and 9 followed by “#” (pound or hash). Speed dial 8 numbers are usually set by dialing *74 and following the prompts.

Let’s outline what the test scripts for speed dial 8 would look like.

Click here to read this article…

Step Outside the Call Generator to Force More Failures

The bad news is that the bugs that are left are hard to find. Forcing external failures during call generator testing will help flush them out.

Click here to read this article…

Use a Call Generator for Robustness Testing

Sometimes a feature is broken in a way that is not immediately detectable by the call generator. For instance, let’s say some call flow causes a memory leak in the switch. The call will work hundreds or thousands of times, but at some point the entire switch will stop working — and the cause won’t be obvious.

You want your switch to crash and burn in your lab, not in the field. Let’s look at three types of robustness testing.

Click here to read this article…

Chaining Call Features, or: The Hot Potato Test

The distinction between chaining and stacking is maybe too subtle but I think of them differently when planning tests. “Chaining” is what I call it when a test repeatedly invokes a single feature in a single call flow.

Click here to read this article…

The Million Monkeys Approach to Testing

The “Million Monkeys” approach to testing is the equivalent of handing your system to a bunch of monkeys, letting them bash on the handset for a while, and then seeing what happens. You hope that their random behavior will exercise some path that your carefully planned tests failed to hit.

Click here to read this article…

How many call features do you have to stack before your switch falls down?

The most interesting tests poke at a couple of features at a time. For example, take Call Forward when Busy and Call Waiting. When CFB is active, does CW happen? If so, does caller D get forwarded when he calls A who is already talking to B and C in a CW call?

Click here to read this article…

How to Write a Test Script for Call Park

Call Park is a Centrex-type feature. You can use Call Park to place an active call on hold and then resume the call from any other Centrex extension. Following the basic strategy for call tests I outlined previously…

Click here to read this article…

The Seven Step Strategy for Testing Telephony Features

The basic strategy is fairly simple: figure out how the call flow should work, define the variations, and then code it.

Click here to read this article…