Are you shipping too many Hot Fix releases?

Find more bugs up-front in less time with an easy to use automated call generator. The RCG-4001 is a call generator for testing analog/POTS telephone equipment. Find bugs in your lab and fix them before you ship — your customers are happier this way. When your customers aren’t finding bugs, they aren’t calling your support team — they’re calling your sales team. More sales and less support means more profit.

Is your manual testing taking too much time?

Comparing automation to manual testing isn’t really fair — automation wins hands-down every time.

A manual test that takes two person-days can be run with about 20 minutes of setup, 90 minutes of unattended runtime, and an hour or two of analysis time depending on how many failures occur. Sixteen hours of effort reduced to two hours — that’s an 87% savings! Now, we may not be able to save everybody 87%, but how much time does your current regression test take? How much would you save if you could cut that time by even half or a third?

The RCG comes with “batteries included” — a test suite covering call features like call waiting, three way calling, and more. We are continuously improving this test suite, delivering the most comprehensive call feature test suite in its class. You don’t have to worry about a long ramp-up period during which your testers are writing scripts. You start getting returns on your investment on Day 1.

Do your developers complain about incomplete or hard-to-reproduce defect reports?

Automatic call capture takes recordings of every line during testing, captures ethernet (VoIP) traffic to the device under test, and records syslog from the DUT. This means more detailed bug reports, faster troubleshooting, and faster turnaround time for fixes.

How do your Field Engineers test new deployments?

We all know that the Interop you do in your lab is probably different in some subtle way from the “live interop test” that will happen at your customers’ sites when they flip the switch.

If you’re skipping deployment testing because you think it’s too expensive or too difficult, you may want to reconsider.

At roughly six pounds and the size of a shoe box, and available with SSD, the RCG-4001 is a great tool for your post-sale engineers to bring on-site when testing a new deployment. The menu-driven front panel can be used to start a test and get pass/fail results without connecting a laptop. Small size and 110VAC power mean you’ll be able to find a spot in that crowded CO to get it connected so you can test. When you do find a problem, download the detailed defect report and email it back to the development team for fast troubleshooting without a lot of extra back-and-forth.

Contact us to make a purchase.